Quick Summary
New QR code system launched for food safety complaints. Available on bills, invoices, and menus at food outlets. Customers can scan and file complaints instantly. Improves accountability and hygiene standards.
Table of Contents
Introduction
Ever found something unpleasant in your meal—like a fly or hair—but didn’t know how to report it? The Food Safety and Standards Authority of India (FSSAI) has come up with an innovative solution: QR code-based instant complaint reporting. This new system ensures that your grievances reach the authorities in real-time, making food safety enforcement more efficient and consumer-friendly.
Why QR Code-Based Reporting?
Food safety is a growing concern, and many customers struggle to report issues like foreign objects or stale food due to lack of time or complicated procedures. The QR code system simplifies the process, ensuring immediate action.
How the System Works
The QR code is printed on your bill, invoice, or menu. Scan it using your smartphone camera or any QR scanner app. You will be redirected to a complaint portal. Submit details like restaurant name, issue, and photo evidence. Your complaint is logged instantly with the FSSAI.
Benefits for Consumers
- Quick and easy reporting process.
- No app download required.
- Ensures better hygiene and accountability in food businesses.
Impact on Restaurants and Food Outlets
Restaurants will now need to maintain high hygiene standards as customers can report issues within seconds. This promotes transparency and customer trust in the food industry.
Final Thoughts
The QR code-based complaint system is a big step towards ensuring clean, safe, and quality food for everyone. Next time you spot something wrong with your meal, don’t stay silent—just scan and report instantly!
