Resetting a forgotten password

1. On the sign-in page, click Forgot password?.
2. Enter the email address on your account and click Send Reset Code.
3. We email you a 6-digit code. It is valid for 10 minutes. You are taken to the Reset your password page.
4. Enter the code under Reset code.
5. Enter your New password (at least 8 characters) and type it again under Confirm new password.
6. Click Reset Password, then sign in with your new password.

Didn't get the code?

• Check your spam or junk folder.
• Make sure you typed the email address you signed up with.
• If 10 minutes have passed, start again to get a new code.

Signed in already?

If you know your current password and just want a new one, change it in Settings, under Security. See "Updating your profile and password".