Terms & Conditions

Last updated: January 9, 2025

These Terms & Conditions ("Terms") govern your access to and use of Enqode QR ("Enqode QR", "we", "us", or "our"), a software-as-a-service (SaaS) platform that enables users to generate and manage QR codes, analytics, and related features (the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Eligibility

You must be 18 years or older to use Enqode QR.

By using the Service, you represent that you are legally capable of entering into a binding agreement.

2. Account Registration

You may be required to create an account to access certain features.

You agree to provide accurate, complete, and current information.

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

3. Description of the Service

Enqode QR provides tools to create, customize, manage, and track QR codes, including static and dynamic QR codes, scan analytics, dashboards, and related functionality.

Features may vary by plan and may be modified, added, or removed at our discretion.

4. License & Permitted Use

Subject to these Terms, Enqode QR grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service.

QR codes generated using Enqode QR may be used for personal and commercial purposes, provided such use complies with these Terms and applicable laws.

5. Fair Usage & Platform Limits

All QR codes created with Enqode QR include unlimited scans.

To ensure platform stability and prevent abuse, a Fair Usage Policy applies.

Current fair usage limits include, but are not limited to, 1,000 scans per minute per QR code.

Detailed fair usage rules and rate limits are described in our Acceptable Use Policy, which forms part of these Terms.

We reserve the right to modify fair usage limits at any time.

6. Billing & Subscriptions

Certain features require a paid subscription.

Details regarding billing cycles, renewals, cancellations, refunds, free trials, and discounts are governed by our Billing, Renewal & Refunds Policy.

A 180-day free trial is available for eligible freemium users.

Annual subscriptions may be offered at a discounted rate.

By subscribing, you agree to the applicable billing terms referenced above.

7. User Content & Responsibility

  • You are solely responsible for the content, destinations, and data associated with QR codes you create.
  • Enqode QR does not review or control the content accessible through QR codes.
  • You agree not to create QR codes that violate laws, infringe rights, or breach our Acceptable Use Policy.

8. Acceptable Use Policy

Your use of the Service is subject to our Acceptable Use Policy (AUP), which outlines prohibited activities, content restrictions, abuse prevention, and fair usage rules.

Violation of the AUP may result in suspension or termination of your account and/or QR codes.

9. Suspension & Termination

We reserve the right to:

  • Suspend, disable, or delete any QR code
  • Suspend or terminate your account

if we reasonably believe you have violated these Terms, the Acceptable Use Policy, or applicable laws, or if your usage threatens platform stability or security.

10. Intellectual Property

Enqode QR and all related software, designs, trademarks, logos, and content are owned by or licensed to Enqode QR.

These Terms do not grant you any ownership rights in our intellectual property.

11. Third-Party Services

The Service may integrate or link to third-party tools, payment processors, or websites. Enqode QR is not responsible for third-party services, content, or practices.

12. Disclaimer

The Service is provided on an "as is" and "as available" basis.

Enqode QR makes no warranties regarding uptime, scan volume, accuracy of analytics, or business results.

We are not responsible for the content, availability, or safety of external websites accessed via QR codes generated using the Service.

13. Limitation of Liability

To the maximum extent permitted by law, Enqode QR shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or business opportunities.

14. Indemnification

You agree to indemnify and hold harmless Enqode QR from any claims, damages, liabilities, and expenses arising from:

  • Your use of the Service
  • Your QR code content or destinations
  • Your violation of these Terms or applicable laws

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Courts located in Mumbai, Maharashtra shall have exclusive jurisdiction.

16. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

17. Contact Information

For questions or legal notices, contact:

Enqode QR

Email: support@enqodeqr.com

By using Enqode QR, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.